Moscot Reviews

Moscot has an overall rating of 3.9 based on 56 reviews. Customer feedback on Moscot is mixed: Moscot reviewers highlight positive aspects like stylish designs, high-quality materials, excellent customer service, wide range of styles and colors, which strongly appeal to fashion-conscious individuals, eyewear enthusiasts, professionals seeking stylish frames. However, Moscot is often criticized for its higher price point, limited availability in some regions, occasional sizing issues, longer shipping times.

3.9/5.0

56 reviews

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All Moscot Reviews (56)
elainemerritt9149
May 24, 2026
"I’d been trying to find a specific..."
I’d been trying to find a specific Moscot frame in the color I wanted, and everywhere else either had it sold out or listed it in a way that felt questionable. Their site said it was in stock, so I decided to take a chance.

After I paid, I’ll admit I got a little suspicious and kept waiting for some backorder email or a message saying it wasn’t actually available. But that never happened, and the order processed smoothly. Shipping was quicker than I expected too.

In the end, they really did have the pair I wanted, and it showed up without any drama. Simple experience overall, and I was relieved it didn’t turn into one of those “in stock” situations that isn’t really in stock.
robert.Edmunds
May 16, 2026
"Looked Great, But Cracked at the Worst Time"
I really liked the look of it at first, and it fit the style I wanted. But the frame cracked way too quickly, and of course it happened right when I actually needed it to hold up. Frustrating timing and not what I expected.
RevaBedor
May 14, 2026
"Almost didn’t want to miss out"
I only went in looking for one pair, but I ended up scrolling around for way longer than planned. Moscot has a lot more frames than I expected, with everything from classic styles to more bold ones. I kept thinking I’d regret it if I picked too fast and missed a better fit. It was actually easy to find something that worked for my face and still felt like my style.
Theresa.stoltz
May 11, 2026
"Nice frames, if you don’t mind the hassle"
I’ll give them credit, the glasses do look good and felt nice at first. But after just a few months, the frames started getting loose, which was a little disappointing for something that’s supposed to be well-made. The warranty process also dragged on longer than I expected, and repairs still weren’t exactly cheap even though I had proof of purchase. So yeah, nice glasses, just wish the support was as polished as the frames.
TYLER
May 01, 2026
"Really clear lenses"
I’m really happy with these lenses. They’re super clear, and my eyes don’t feel tired like they used to. I had a good feeling about trying them, and I’m glad I trusted my instinct
LENHARDT
April 10, 2026
"Pretty smooth order overall"
I ordered from Moscot i was kind of surprised by how fast the shipping was. I got the tracking quickly, which made me feel good, then I got a little annoyed because it just sat there for a day before moving. But once it got going, everything was fine and the glasses showed up in great shape. So yeah, not absolutely perfect, but still a solid experience. I’d order from them again.
Lucille_brisbin91
April 08, 2026
"I ordered from outside the US and kept..."
I ordered from outside the US and kept second-guessing whether I was going to get hit with some random customs fee later. But Moscot showed the duties clearly at checkout, so I kind of just hoped that was actually the final amount. Thankfully, it was. The package arrived without any weird surprises, and delivery was smooth overall. I was definitely overthinking it, but the whole international order ended up being much less stressful than I expected.
Derek.reddick
April 02, 2026
"Really Nice Design"
I really like the overall design. It looks clean, stylish, and just has a nice feel to it. it made a good impression on me right away, and I’m happy with how it looks
alfredlewis2098
March 22, 2026
"Kind of a hassle for me"
The glasses themselves are fine, but the store locations just don’t really work for me. I had to go, i had to drive far out of my way just to get to one, and it made the whole process more frustrating than I expected. I really wish they had more locations or at least easier pickup options.
norma_Cintron98
March 18, 2026
"Helpful optician, just a little unsure long term"
I went in kind of unsure about what frames would actually suit my face and work best with my prescription. The optician was really helpful and seemed to know his stuff, and he adjusted the glasses a few times without making me feel rushed. They feel good now, though I’m still a little unsure how the frames will hold up over time. Took off one star because the wait was longer than I expected.
hello_john145
March 18, 2026
"I had a small issue with…"
I had a small issue with my order, so I emailed customer service. They got back to me the next day and were literally helpful. It took a little longer than I was hoping to get everything sorted, but they were friendly about it and fixed the issue in the end. Overall, it was a good experience.
porsche_Vannoy82
March 12, 2026
"Nice little shop, just kinda cramped"
I liked the vibe in here, it has a cool feel to it, but it did feel crowded when I went in. The staff seemed like they were running around a bit, so I didnt get much help right away. Still, not a bad spot overall, just a little tight insdie.
DavidMcgill
February 27, 2026
"My glasses showed up fast, which…"
My glasses showed up fast, which was a nice surprise — and the prescription feels right on. No headaches, no weird blur or anything, just clear vision. I’m really happy with them
jeannacline7770
February 21, 2026
"I went with Moscot mostly because I..."
I went with Moscot mostly because I liked the history behind the brand, not just the glasses themselves. They don’t feel like some random trendy label that popped up overnight, which I appreciate because I don’t have patience for that stuff. The frames look classic, feel solid, and just seem really well made. Shipping was totally fine too. Overall, I’m happy with the purchase.
gertrude2004
February 15, 2026
"Booking my appointment was okay"
I booked an eye exam on moscot.com and it did work, but the whole process wasn’t exactly smooth. Some of the time slots was showing up kind of weird, and I had to refresh the page once before it actually went through. The confirmation email came after a little bit, so that part was fine. Overall, it wasn’t bad, just feels like it could be easier and less clunky...
MarthaReed_44
February 07, 2026
"Pretty smooth eye exam"
I booked my eye exam online and, at least from my visit, everything went smoothly. The staff seemed nice, and the doctor was easygoing and didn’t make me feel rushed. I’m not an expert on prescriptions or anything, but the explanation made sense to me. I’d probably go back
JacobVazquez
February 04, 2026
"Pretty good for the price, I think"
I expected these to be more overpriced, but they actually seem decent so far. The frames look really nice and feel fairly sturdy, though I guess time will tell. Overall, I’m happy with what I paid
Kristin_erickson93
January 28, 2026
"Payment was easy, but the insurance part was a hassle"
Ordering from moscot.com was straightforward, and my payment went through without any issues. The annoying part was trying to figure out the insurance stuff. I had to click around and dig for information, and even after all that, I still wasn’t totally sure what was covered or how I was supposed to use my benefits. It wasn’t a terrible experience, but it definitely felt like more effort than it needed to be.
ZINGLER
January 24, 2026
"Easy frame exchange and quick turnaround"
I had to swap my frames for a different size, the whole process was simple. The return label came through quickly, and the new pair arrived sooner than I expected. I think other customers would appreciate how easy they make exchanges, especially if you’re worried about getting the size right. Overall, it was a good experience.
WilliamMartin
January 20, 2026
"Sizing guide was helpful 🙂"
I checked the sizing guide before ordering, and it was accurate. The frames felt a bit snug at first, but after a day they settled in nicely. I do think it’d be helpful if they included more face shape examples, but overall it made picking the right size way easier 😊

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